Something not right with your bike? Here are some common solutions that might help you.

If you have any questions, please contact us.

contact@windgoo.co

Lost your product manual? Don't worry, Find your user manual here.

Which payment method does Windgoo accept?

Can I cancel my order?

Will all the products be shipped in one parcel?

Where do the ebikes ship from?

What should I do if I received a damaged parcel?

How long will it take to get my e-bike? And what should I do if the package takes longer to arrive?

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