1. Where is the battery? Can I replace it when needed?
Answer: The battery is located in the battery compartment under the seat. Yes, you can replace the battery if needed, only if the battery fails
2. Where can I have a test ride?
Answer: We have some trial points in the Netherlands and the UK, please contact us if you need: firstname.lastname@example.org
3. Can I get accessories to Windgoo e-bikes/e-scooters?
Answer: Sure thing!
You can find the most suitable accessories on our website. We also encourage riders to personalize their Windgoo with imagination and creativity, within safety guidelines.
4. How can I keep my bike in tip-top shape?Answer: These simple tips will keep your Windgoo riding happier, so you can enjoy many more years of smooth riding.
Pump your tires
You'll be 15% more energy efficient by keeping your tires inflated at 3 bar (35 Psi). We recommend a tire inflation pressure of 2.5 - 5 bar / 35-70 Psi. A higher pressure will give less rolling resistance and a better puncture protection, while a lower pressure can be more comfortable.
Lubricate your chain
For best performance, apply a little lubricant to your chain every few months to keep it running smoothly. You can do this by inserting the lubricant in the top or bottom hole of the chain cover – these are located near the pedals. More instructions can be found here.
Clean your Windgoo frame using water and some gentle dish soap. We don’t recommend using pressure washers as this can damage the internal electronics.